new office hours effective mon, 01.30.2023: office will be open 8am - 4:30pm m-f (no lunch closure)

30 day filing for a change in non-recurring fees

PLEASE BE ADVISED THAT EDWARDSVILLE WATER'S 30 DAY FILING FOR AN INCREASE IN SOME OF OUR NON-RECURRING FEES WAS APPROVED BY THE INDIANA UTILITY REGULATORY COMMISSION ON 09/28/2022.

THE FOLLOWING COST INCREASES WILL TAKE EFFECT 10/01/2022:

WATER TAP CHARGE: $1,525.00

INSUFFICIENT FUNDS CHARGE: $29.00

METER TAMPERING FEE: $135.00

RENTAL TRANSFER FEE: $20.00

SERVICE RUN FEE: $40.00*

*METER LOCK/UNLOCK FOR NON-PAYMENT WILL BE A TOTAL OF $80.00

(TWO SERVICE RUNS)

Tariff schedule Effective 10.01.2022

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Print paperwork for new service

Create/Login to your account

Choose the button below to set up your account. Once you have completed set up, you will be able to view your bill, see your usage and pay online. You will need to enter your name as it appears on your billing statement in all CAPITAL letters.

Pay your bill online

Print paperwork for new service

Create/Login to your account

(Account set up must be completed first)

User name will be your email address

NOTE - Processing fees from the billing processor NEXBILLPAY will apply

Pay my bill using debit or credit

Print paperwork for new service

New to our system? Need water service? Simply click the button below, select the New Service/New Member PDF, download and complete paper work. You can scan and return this to us or send it in the mail.

(must be returned with $100.00 Membership payment)

Start My Service

Forms you may need

General Information

Print paperwork for new service

Bank draft (ACH Form)

Consent to Call Form

Additional Forms

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Curious about our rates? What about the quality of our water? Get answers to general questions here!

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